NeuraStem Inc. is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, protect, and share information when you use the NeuraStem platform, website, applications, and related services. By using the Platform, you agree to the practices described in this policy.

Information We Collect

NeuraStem collects information that you voluntarily provide when creating an account, enrolling in courses, completing assessments, uploading curriculum as an instructor, making purchases, receiving payments, or contacting support. This may include your name, email address, login credentials, billing information, professional qualifications, profile preferences, and communications with our team.

We also collect cognitive and learning profile data generated through assessments and platform interactions—including learning style indicators, engagement patterns, and performance metrics. This enables our neuro-adaptive functionality and is used solely to personalize learning experiences.

Additionally, we automatically collect certain technical data such as device type, browser information, IP address, and usage analytics. Payment transactions are processed through secure third-party providers; NeuraStem does not store full credit card numbers.

We Do Not Sell Your Data

NeuraStem does not sell your personal data. We share information only when necessary to operate the Platform—with trusted service providers such as payment processors and cloud hosting—who are contractually required to safeguard your information.

Your Privacy Rights

Depending on your location, you may have rights including access to your information, correction of inaccuracies, request for deletion, restriction of processing, data portability, and withdrawal of consent. For California residents, we honor CCPA and CPRA rights.

Request data export: Log into your account, navigate to Privacy Settings, and select the data export request option. Your data will be securely delivered within legally required timeframes.

Additional Information

• Cookies: We use cookies for secure login sessions, platform functionality, and analytics. Manage preferences through your browser settings.
• Children's Privacy: We do not knowingly collect information from children under 13 without verified parental consent.
• International Transfers: Your information may be processed in the United States or other jurisdictions where our providers operate, with appropriate safeguards.
• Policy Updates: We may update this policy periodically. Continued use constitutes acceptance of updated terms.